Refund policy

Effective date: October 17, 2026

This policy applies only to purchases made directly from NutriHarvest.

Only regular-priced plant and soil improvement products displaying “Seven-day returns” before purchase qualify for this return option. All other physical products, including sale-priced products and products marked “as is,” are Final Sale except for defective or nonconforming goods. A general discount code does not change the return status shown before purchase.

For a product eligible for seven-day returns, NutriHarvest must receive the return request within seven calendar days after delivery. Proof of purchase is required. The product must be unopened, unused, and in its original condition, with its packaging, seals, labels, and contents intact.

Written authorization is required before a return is shipped. The product must be shipped within seven calendar days after authorization, using the return address and instructions provided. Returns shipped without authorization may be refused.

For a return under this seven-day option, the customer pays return shipping, and original shipping charges are not refunded. Unless a different product-specific restocking fee is disclosed by amount or percentage before billing information is requested, a ten percent restocking fee is deducted from the price paid for each returned product after discounts. Taxes and shipping are excluded from the fee calculation. Refund eligibility is confirmed after receipt and inspection.

If a product is damaged when delivered, defective, incorrect, incomplete, or materially different from its description, contact NutriHarvest within a reasonable time after discovering the problem with proof of purchase and reasonable supporting evidence. If the claim is verified, NutriHarvest will provide a replacement, refund, or other remedy available under applicable law.

Opening or reasonable use needed to discover a product problem does not by itself disqualify the claim. The restocking fee does not apply to a verified product-problem claim. If a return is required, NutriHarvest will provide shipping instructions.

Digital products and access passes are non-refundable after delivery or access begins, unless different terms are disclosed before purchase. Service refund and cancellation terms are disclosed before purchase, and fully performed services are non-refundable. Contact NutriHarvest if a purchase is not delivered, performed, or accessible, or materially differs from its description.

If a subscription renews automatically, its price, billing frequency, cancellation deadline, and cancellation method will be disclosed before purchase. You may cancel at any time to stop future renewals. Cancellation does not refund the current billing period unless required by law or the plan’s disclosed terms.

Approved refunds are issued to the original payment method unless another remedy is agreed. Processing times vary by financial institution.

Nothing in this policy limits rights that cannot be waived under applicable law.

For questions or a written copy of this policy, contact  info@nutriharvest.com